ABOUT THE INSTITUTE
To merely “serve” our clients today is simply not enough. Going the extra mile, providing exceptional customer service, adhering to the best practices of this profession are the goals of every independent funeral homeowner.
But it often is up to the funeral homeowner to further educate their interns and neophyte funeral directors with those enhanced level skills so necessary to providing exceptional customer service. Time and finances often constrain the employer from adequately providing these necessary customer service skills.
That is why the Selected Educational Trust developed the Institute for Exceptional Funeral Service. With a generous grant from the Baue Family Charitable Fund, this online, skills-enhancement program was designed specifically to bridge-the-educational-gap between Mortuary Science School and on-the-job training while still providing ample opportunities for even the most seasoned professional to “refresh” those best practices skills so necessary to providing exceptional customer service.
READY TO EXPLORE OUR CATALOG?
Our online professional development courses pair perfectly with a busy schedule. Courses are self-paced and accessible from any location. Click here to browse our offerings.
Click the image below to view our Summer 2021 Course Schedule. Summer registration is now open!